About the persona
22 years old, unemployed
Uses British Sign Language as his main language, English is his second language, always has video captions switched on
Make sure the volume is switched off.
There are 2 versions of an example page. Version 1 shows the issues Saleem experiences and version 2 shows the fixes that will help Saleem. Do version 1 before version 2.
Do the following tasks logged in as Saleem:
- Read the text. Find out when we need to receive your application if you send it electronically.
- Watch the video. Try to find out how many people were provided with guide dogs “this year”.
Hint: Make sure the volume is switched off.