Department services HM Revenue and Customs

Transactional services provided by the department, its agencies or sponsored public bodies

Department data coverage: 62.5%

(taken from 16 high volume services)

Annual volume of transactions by service

All department services

Transactional service Agency / body Category Web link Transactions per year
Stamp Duty Reserve Tax HMRC Providing/reporting information Access service 390,590,310
Payments made (banking) HMRC Making a payment (taxes and fines) 178,794,607
Pay As You Earn (PAYE) HMRC Providing/reporting information Access service 99,439,596
Customs HMRC Providing/reporting information 98,634,777
Payments received (banking) HMRC Making a payment (taxes and fines) 59,589,398
Tax Credits HMRC Requesting benefits, payments or loans Access service 19,742,834
VAT HMRC Providing/reporting information 18,796,574
Corporation Tax HMRC Providing/reporting information Access service 17,461,000
Self Assessment HMRC Providing/reporting information Access service 15,735,129
Debt Management HMRC 9,131,250
National Insurance HMRC Providing/reporting information Access service 9,082,042
Child Benefit HMRC Requesting benefits, payments or loans Access service 5,046,366
Construction Industry Scheme HMRC Providing/reporting information Access service 3,550,332
KANA HMRC 2,144,906
Agent Authorisation HMRC Requesting a licence/authorisation 1,871,310
Stamp Duty Land Tax HMRC Providing/reporting information Access service 1,245,786
Inheritance Tax HMRC Requesting information Access service 632,693
Domestic rental submissions VOA Providing/reporting information 461,805
Housing benefit requests from Billing authorities VOA Requesting information 382,056
Billing authority updates to the council tax list VOA Providing/reporting information 374,045
Pension Schemes HMRC Providing/reporting information 338,372
National Direct Debit Service HMRC Making a payment (taxes and fines) 298,987
Housing Benefit appeals VOA 249,580
Request for non domestic rent information VOA Requesting information 241,583
Charities (applications, change of details, gift aid) HMRC Requesting a licence/authorisation 169,495
Trusts and Estates HMRC Providing/reporting information 157,063
Business rates appeal VOA Providing/reporting information 136,323
Billing authority updates to the rating list VOA Providing/reporting information 95,278
Child Trust Fund HMRC Amending/deleting information Access service 82,399
Fair rent cases VOA 55,951
Council tax valuation appeal VOA Providing/reporting information Access service 26,541
Stamp Duty HMRC Providing/reporting information 7,600
Duty Deferment Electronic Statements HMRC Requesting information 1,008
Duty Stamps HMRC Registering 960
Money Laundering Regulations (MLR-8): annual declaration HMRC Providing/reporting information