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3.3.3 Error Suggestion (AA)

Understanding 3.3.3 Error Suggestion (AA)

When an error is detected, suggestions for correcting the issue must be provided unless the suggestion compromises security. This helps everyone resolve issues more easily, but especially people with cognitive disabilities who find processing information difficult.

Requirements / What to do?

• When an error is detected, a suggestion is provided to help the user correct the issue.

Common mistakes

• An error is detected and the user is notified, but no suggestion is given to help them resolve it; A login error is detected and a suggestion is provided, but it comprimises security by revelaing that a particular username exists.

Useful resources

• TBC.